Route Service & Billing User Software Training

"Route Rite"® Legend is a very flexible software package that can change its behavior based on your setup instructions. It then is designed to be automatic but allow you to override its suggestions, for maintaining your customer scheduled date and billing amount, along with your history, accounts receivable and inventory usage.  Therefore our many training options, that cover up to 24 HOURS PER DAY, can serve you quickly and with a wide range of Depth of Training.  No mater what your specialty, your training can be customized to you.  We started in Pest Control, way back in 1991, and continued to expand our software's flexibility. With the over a DECADE of support experience our training and software updates have loads of historic thought.

Our Training/Support Options include:

• Web Site Training Documentation including 
  • Customer Setup and Usage Help for Route Rite Legend, Route Rite 32 and Route Rite Dos. 
  • Frequently Asked Questions and the Answers given each package.  This has most of the questions you will ask or problem you may run into already answered for you 24 hours a day, based only on Web Server Uptime.
• Web Site Software Upgrades to keep your software up to date with our latest software.
• Training Slide Shows with steps to setup and software operation.
• Email support questions from within the software and get answers back to your email address in, from minutes to the next day.
• Call or email and get a live representative to call you and assist you by phone.
• Live "Person to Person" internet training that is almost the same as having a training person in your office.  You look at your screen and see us show you step by step operation of the software based on your questions & concerns.  All the time you are speaking with your support representative over the phone.  This is a very worthwhile optional training for both the beginner and the more experienced software user.

In addition to all this, we have a very active software update program that sometimes takes "great idea comments" from today and includes them in a software update within days.  We enjoy serving our interested customer.

We care about our customers learning how to really use & benefit from their flexible