Route Rite Service Management Software Frequent Purchase Questions

If you are a Route Service Business like Pest Control, Carpet Cleaning, Lawn Care, Pool Service, Maid Service, Water Filter Service, Handy Man, Meals on Wheels, Pooper Scooper and are looking for Route Service Billing Software! Then you want to look at "Route Rite"® Legend software.

Frequently Asked Questions & Answers for "Route Rite"® Desktop Routing and Accounting Software:

How does my Customer Get billed with Legend Software?
Legend gathers information from you about how each customer should be billed for type of service, products or equipment and which service that bill is connected. When you complete the service the billing is created automatically after allowing you to make changes. It will even allow you to record cash receipts or pay off the invoice at the time of the job.

Can Legend assist me with my Routing by Map Grid?
Yes Legend can route by map grid, zip code, city or even your own customized sections of town. Legend will tell you when you have a service stop in the same area of any other stop. Additionally, Legend will allow you to stored a map of the the customers location. Some have also exported Service addresses to be plotted using Microsoft's Map Point Software to be used in GPS solutions.�

Can I have a Full Profit and Loss Statement including Payroll?
Absolutely, however you must have Intuit's QuickBooks. Our basic product includes an export to Intuits "QuickBooks"™. You just tell Legend to send your paid service, product and tax information to "QuickBooks"™ version 2000, 2001, 2002 & 2003.

I bill some customers for a monthly rental that is not tied into a service.
Can Legend help me with this Service Charge Monthly?
"Route Rite"® Legend Desktop Routing and Accounting Software has the most flexible Billing Options in the industry. You can Bill every month, quarter, semi-annual or annually for any service whether you visit or not. You can also set Legend to bill only when you visit or a combination of both. Legend can send renewals annually for any type of service. So that you billing process is simple and fast, Legend can automatically verify the visit in seconds, while automatically posting material used or allowing you to manually edit each visit.

Will Legend work for Canadian Postal Codes?
Yes, "Route Rite"tm Legend Version 5 has been equipped with the Canadian Provinces.
Can I use my own Pre Printed Service Slips and Invoices?
Yes, Legend has a special Pre-printed service slips template that is designed to only print the data. You just have your form made to fit the data print.�

Can I customize your electronic forms instead of spending more for pre printed forms?
Yes our forms are designed to allow you to customize the lower half of the Service Slip and Invoice.

Can I use Legend on multiple computers?
Yes, Legend is available in both single and multi-user versions.

Will Legend track Chemical & Material Usage on my service stops?
Yes, Legend began over a Decade ago in the Pest Control Industry. Many States required accurate Chemical Usage tracking and so we designed Legend to track not only the usage but, where and how Materials it were applied. Over the Decade and 4 Generations of Development, Legend has been expanded for all type of Route Service Businesses.

Can I Bill Once per month and yet do as many services as I want?
Yes, Legend will allow you to set up Special Billing with a frequency that may be different than the service. Therefore a Lawn Care Company can service weekly but Send one Invoice for a fixed amount Monthly.

What happens if I do a service in the summer but do not do it in the Winter?
No problem, Legend allows you to block months of the service and or your technician.

What if I do Route Sales or Service but my Industry is not listed on your site?
We apologize for this because there are so many industries that can use this flexible product, we could not list them all. We have designed Legend to be flexible enough to allow you to customize it you many of your specific needs.

If I use your Ca Termite Software will I be able to email my Inspection Reports and Completions?
Yes, if you have Microsoft's Word 97 or better, Legend will save each of these reports to a folder in Word Format. Just attach them to an email and away they go.

How Flexible are your Service Slips?
Legend offers several different formats or forms. Specific forms are designed to be customizable so that your special needs are met with the forms, including Service Slips, Invoices, Statements and Renewals. Our forms allow you to purchase pre printed forms from your printer or to use our low cost electronic forms.

How long has your company been in Business?
Performance Software Technologies, Inc has been developing and selling Routing & Accounting Software since 1991. We produced our first routing software package called "Route Rite"® Desktop Routing and Accounting Software for DOS. That was followed by our second package "Route Rite"® Desktop Routing and Accounting Software for 16 bit Windows. The third generation followed, "Route Rite"® 32 Desktop Routing and Accounting Software. Now, the 4th generation has replaced all of those, it is the latest "Route Rite"® Legend Desktop Routing and Accounting Software.

How is your software different than the others?
Our software is mature with a long history of use and is designed to be integrated and share information amongst all of the various software modules. Our concepts have always been to enter the information one time and have it used in most all the areas that information may be useful. Secondly, our software is developed to be customizable. This allows it to be used in many different routing industries and behave like it was developed for only you. The benefit of this is that as we continue to update it, everyone benefits.

Why is your software better than Web based Software?
Web based software keeps your private customer information at a location other than yours. This means that someone else has control of your private data. In today’s competitive environment, that is uncomfortable to some.�
"Route Rite"tm Legend Mobile allows you to keep your data securely on your own computer. With "GoToMyPC"tm software you are able to operate your Route Service Billing Software through the internet, either from your truck with WiFi on a Tablet PC, Notebook, Pocket PC or Internet Ready Mobile Phone.�
Secondly, there are ongoing expenses (sometimes Quarterly, every Quarter as long as you use it) for maintaining your private data on these Web Servers. If you can not continue to pay, then who keeps your data?�
With Legend, you pay one time for the "License to Use" the software, and now you should be able to continually use it. Additionally you can add annual software support and get the standard upgrades at no charge. Of course, forms, printer ink and supplies are common to both methods.

I notice that your software has many interesting modules to it, but do I have to pay for all of them?
Our software has been packaged to allow you to take advantage of the most used modules for the same low price. For example, you may purchase the basic single user package, which includes Customer History, Routing and Scheduling, Accounts Receivable, Inventory and Link to "QuickBooks"™ by Intuit for a packaged price. Your only ongoing fees would be for your forms, other supplies and Annual Software Support.

What is the Annual Software Support Membership?
Many of our customers enjoy our aggressive software updating philosophy and want it to continue. In fact, they feel that they can get an upgrade that takes into consideration the ideas of the entire customer base and even prospective customers. They also want to have unlimited on going training. The customer's that a members of this Support Service will get these upgrades and training at no additional charge when they come available. This is an optional low cost program, however we also have customer's that like keeping their software just the same and do not want any upgrades.��We have customers that started with us back in the DOS Days that upgraded throughout to the 32 Bit Windows Version for no additional charge.��

How do you Answer Support Questions?
Our Live Support monitors support emails around the clock. Questions are answered almost immediately during our normal working hours. The Support Section of the Web Site has depths of support material for our DOS, RR32 and Route Rite Legend and Sports Camp. Frequently asked Questions and answers are posted that guide users through the questions even prior to them thinking of the question to ask.
Legend, also has a built feature designed to allow you to ask a question from within the software. This works for most of your email packages or just contact support directly.��

What if I have a problem on the Weekend or After Hours?
If you are on the Annual Software Support, the Web based support operate 24/7. Legend is equipped with a support question button that will allow you to enter a question, not covered or understood in the Legend Help, and it will use your email to send the question to us. Since these support questions are monitored you can even get answers back from live staff.�

How can I purchase your product?
Click the Contact Us button, send an email to sales@gopst.com or call us at (818) 889-1361

Every Developer has a Target Market, What is yours?
We specialize in the Route Service Industry for billing of service and sales to their customers. Our customers will usually drive their trucks or cars to service customers and need to get their on time and every time. Our customer hopefully would like to get their services done at a reduced windshield time and expenses. Finally our customer wants to get paid for their service or sale as soon as possible. Their service might simply be a rental that needs to get billed every month or quarter or year etc...
Examples or our variety our types of customers are pest control, carpet cleaning, lawn care, maid services, water filter servicing, hazardous pick up, milk delivery, shredding services, pool service and more...

Do you provide a Demo of Legend?
We have 4 ways to demo. Just click the demo page and select between any of the 4 ways.